FAQ's

You will need to call the adjuster handling your claim and ask for a rental car. If you were hit by an uninsured motorist, you should make sure you have rental car coverage and use it through your own automobile insurance policy. If neither party has rental car coverage, you may need to purchase a rental car out of pocket and get compensated back for it out of the personal injury settlement.

There are many reasons this can happen. One of the more typical answers is the insurance company can’t get a hold of their own insured to get a statement. They will not make a liability decision until they talk to their insured. Another reason may be a policy coverage issue that requires further investigation.

If you have health insurance, make sure all bills have been submitted. If you do not have health insurance and the medical provider is demanding payment, we recommend you call the provider and request the smallest possible monthly payment you can make to keep the bill from being turned over to collections. If the provider is a hospital, we recommend you ask if there is a financial assistance program available to cover your hospital bill. Of course, we will submit the full amount of your bills to the auto insurance company, however the case is settled as a whole and no payment can be made from case proceeds until your case is settled. We wish there were more options, unfortunately though this is the current state of the law in Ohio.

It is best for you to see your Primary Care Doctor if you have one. If you do not have one, and you have health insurance, please review your provider book that your health insurance company should have sent you. It has a list of all Doctor’s that are covered under your network. If you do not have health insurance, it may be difficult to get into a Doctor and you may be required to pay the bill out of pocket. We will be sure to get that money back for you out of the settlement.

It is unfortunate, but there are people who drive and do not carry insurance. Therefore, it is important you carry what is called Uninsured Motorist Coverage. This will allow you to receive compensation for any injury you may have received from an uninsured, negligent driver.

We will send a loss of wages form to your employer for completion. It will then be included in the settlement package to the insurance company for settlement.